Refund & Return Policy

Effective August 1st, 2022

Refunds

We hope you love your products as much as we enjoyed making them. In the event you're not satisfied with your purchase and would like a refund, we offer a money-back guarantee within 30 days of your purchase.

For products purchased from an authorized retailer, their return policy applies — please contact them directly for more information.

Refund qualifications

To be eligible for a refund, the following criteria must be met:

For all refunds:

To request a refund, please reach out to us at howdy@atlaspearl.com.

This policy was last modified on August 1st, 2022.

Returns

If your order is eligible for a return and refund:

If you choose to use your own shipper, please include original order information or the return RMA number inside the box. We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.